Onboarding That Accelerates Productivity — and Keeps Your Best Talent Longer

BrightStart Onboarding Solutions helps high-growth companies design and scale employee onboarding programs that
➜ Boost retention➜ Cut ramp time in half➜ Protect your bottom line


Book a Free Consultation

Contact us to get a free onboarding health check for your company!

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Onboarding That Accelerates Productivity — and Keeps Your Best Talent Longer

BrightStart Onboarding Solutions helps high-growth companies design and scale employee onboarding programs that
➜ Boost retention➜ Cut ramp time in half➜ Protect your bottom line

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Book a Free Consultation

Contact us to get a free onboarding health check for your company!

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What Happens When You Partner with BrightStart

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+25%

New-Hire Satisfaction

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-15%

Ramp Time Reduction

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3× Savings

Cost of Early Turnover Avoided

Now BrightStart brings that same proven approach to high-growth companies that need scalable, people-first onboarding — fast.
When new hires walk out within their first year, the cost is steep: up to 3× their salary in wasted hiring, training, and lost productivity. We fix that.

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Drawing on experience at Twitter, Workday, and PagerDuty, BrightStart designs onboarding programs that accelerate performance, engage managers, and give employees the clarity and connection they need to stay.

Where Onboarding Breaks Down

You’re hiring at speed. Your teams are stretched.
And onboarding, the very moment that decides whether a new hire stays or leaves, is breaking down.

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    Managers aren’t showing up consistently.

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    IT tickets are piling up.

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    New hires are lost in a maze of links and checklists.

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    HR and L&D teams are drowning in the work of fixing it.

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Poor Onboarding = Costly Turnover
1 in 5 new hires walk out within just 45 days.
Each replacement can cost up to 200% of salary and results in wasted budget, delayed revenue, and frustrated leaders.
Worse, your employer brand takes a hit, the kind that shows up on Glassdoor before you ever see it in exit interviews.

Onboarding isn’t an HR checklist. It’s the start of someone’s success story.And if it’s not working, your business is bleeding money, time, and credibility.

Jennifer Penezic

Where Onboarding Breaks Down

You’re hiring at speed. Your teams are stretched.
And onboarding, the very moment that decides whether a new hire stays or leaves, is breaking down.

  • icon

    Managers aren’t showing up consistently.

  • icon

    IT tickets are piling up.

  • icon

    New hires are lost in a maze of links and checklists.

  • icon

    HR and L&D teams are drowning in the work of fixing it.

Illustration

Poor Onboarding = Costly Turnover
1 in 5 new hires walk out within just 45 days.
Each replacement can cost up to 200% of salary and results in wasted budget, delayed revenue, and frustrated leaders.
Worse, your employer brand takes a hit, the kind that shows up on Glassdoor before you ever see it in exit interviews.

Onboarding isn’t an HR checklist. It’s the start of someone’s success story.And if it’s not working, your business is bleeding money, time, and credibility.

Jennifer Penezic

Turn Onboarding Chaos into a Competitive Advantage

BrightStart helps high-growth companies turn chaotic onboarding into a competitive advantage.
We don’t hand you a binder of best practices and walk away. We partner with your team to design onboarding that scales — clearly, simply, and sustainably.

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This is BY FAR the best new hire experience I’ve ever had — and it’s only week one.

Charlotte W., New Hire

The result: onboarding that cuts ramp time, improves retention, and frees your HR team from constant firefighting.
New hires don’t just get through week one — they thrive from day one through year one.

Book a Free Consultation

Turn Onboarding Chaos into a Competitive Advantage

BrightStart helps high-growth companies turn chaotic onboarding into a competitive advantage.
We don’t hand you a binder of best practices and walk away. We partner with your team to design onboarding that scales — clearly, simply, and sustainably.

Illustration

This is BY FAR the best new hire experience I’ve ever had — and it’s only week one.

Charlotte W., New Hire

The result: Onboarding that cuts ramp time, improves retention, and frees your HR team from constant firefighting.
New hires don’t just get through week one — they thrive from day one through year one.

Book a Free Consultation

Turn Onboarding Chaos into a Competitive Advantage

BrightStart helps high-growth companies turn chaotic onboarding into a competitive advantage.
We don’t hand you a binder of best practices and walk away. We partner with your team to design onboarding that scales — clearly, simply, and sustainably.

Illustration

This is BY FAR the best new hire experience I’ve ever had — and it’s only week one.

Charlotte W., New Hire

The result: Onboarding that cuts ramp time, improves retention, and frees your HR team from constant firefighting.
New hires don’t just get through week one — they thrive from day one through year one.

Book a Free Consultation

The Results Speak for Themselves

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  • SATISFACTION JADI2

    98% CSAT across global virtual onboarding

Built a consistent, engaging remote onboarding experience.

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  • 95% satisfaction within 60 days of launch

Delivered rapid impact through global program design.

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  • Artboard 21

    +25% new-hire satisfaction–15% ramp time

Scaled onboarding globally with measurable results.

By the NumbersOnboarding excellence pays off — in retention, productivity, and ROI.

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82%Higher Retention

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60%+Productivity Boost

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3×Cost Savings

What New Hires Say

Real feedback from employees who experienced the transformation.

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Having experienced onboarding programs at several tech companies, including the exemplary one at Facebook, I was skeptical if any other could measure up. It exceeded my expectations in every way.

New Hire, Gilead Sciences

In one word: Fantastic! I loved how the first three days were crystal clear. This led to not feeling lost! The support, guidance, and welcoming nature were amazing, and I am truly grateful to be here.

Bonnie D., New Hire

Jen is an incredible facilitator! I commend her for creating a warm, inclusive, and overwhelmingly positive onboarding environment.

New Hire, Cruise

It’s been a very smooth experience for me, and I’ve appreciated all of the materials, touchpoints, and support! This onboarding experience has made me feel remembered and seen.

Diane S., New Hire

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How BrightStart Works

Our proven 5-step framework makes onboarding simple, scalable, and measurable from day one.

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The result: A program that scales with growth, frees your HR team from firefighting, and creates consistent, welcoming experiences that make new hires want to stay.

Book a Free Consultation

How BrightStart Works

Our proven 5-step framework makes onboarding simple, scalable, and measurable from day one.

Illustration

The result: A program that scales with growth, frees your HR team from firefighting, and creates consistent, welcoming experiences that make new hires want to stay.

Book a Free Consultation

The Results You’ll See When Onboarding Works

When onboarding works, your business wins. With BrightStart, clients see measurable results that directly impact growth, retention, and revenue.

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BrightStart doesn’t just improve experience. It delivers measurable business results that grow with you.

The Results You’ll See When Onboarding Works

When onboarding works, your business wins. With BrightStart, clients see measurable results that directly impact growth, retention, and revenue.

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BrightStart doesn’t just improve experience. It delivers measurable business results that grow with you.

Four Ways to Partner with BrightStart

Whether you need a quick-start onboarding toolkit, a full program redesign, or ongoing partnership support, we’ll help you find the right-fit solution during your consultation.

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Not sure where you fit? That’s what the consultation is for. We’ll pinpoint where to start for the fastest ROI.

Book a Free Consultation

Four Ways to Partner with BrightStart

Whether you need a quick-start onboarding toolkit, a full program redesign, or ongoing partnership support, we’ll help you find the right-fit solution during your consultation.

Illustration

Not sure where you fit? That’s what the consultation is for. We’ll pinpoint where to start for the fastest ROI.

Book a Free Consultation

Ready to Fix Onboarding for Good?

Get clarity on what’s working — and fix what’s not — with a free, no-obligation onboarding health check!

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Start with a Free Onboarding Health Check

We’ll review your current program, highlight your biggest gaps, and show you where to focus for the fastest wins.
No pressure. No commitment. Just clear insights you can act on right away.

Ready to Fix Onboarding for Good?

Get clarity on what’s working — and fix what’s not — with a free, no-obligation onboarding health check!

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Start with a Free Onboarding Health Check

We’ll review your current program, highlight your biggest gaps, and show you where to focus for the fastest wins.
No pressure. No commitment. Just clear insights you can act on right away.

Meet the Onboarding Expert Trusted by Global Brands

Jennifer Penezic, Global Onboarding & Enablement Expert

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For more than a decade, Jen has designed, scaled, and transformed onboarding at some of the world’s most recognized companies, including PagerDuty, Workday, Twitter, Gilead Sciences, and Cruise.
Proven Results

    PagerDuty: Led an enterprise-wide onboarding transformation that lifted satisfaction by 25% and cut ramp time by 15%.

    Twitter: Redesigned global onboarding for 2,000+ hires annually, achieving a 98% CSAT in a fully remote environment.

    Workday: Pioneered scalable, mobile-first learning solutions supporting global product teams.


Certified & Trusted
Jen holds certifications in Facilitating Virtual Training (ATD) and the 5 Moments of Need Designer Certificate, blending instructional design, data-driven insights, and people-first principles to create onboarding that sticks.

Onboarding sets the tone for everything that follows — culture, retention, and results.

Jennifer Penezic

Meet the Onboarding Expert Trusted by Global Brands

Jennifer Penezic, Global Onboarding & Enablement Expert

Illustration
Illustration

For more than a decade, Jen has designed, scaled, and transformed onboarding at some of the world’s most recognized companies, including PagerDuty, Workday, Twitter, Gilead Sciences, and Cruise.
Proven Results

    PagerDuty: Led an enterprise-wide onboarding transformation that lifted satisfaction by 25% and cut ramp time by 15%.

    Twitter: Redesigned global onboarding for 2,000+ hires annually, achieving a 98% CSAT in a fully remote environment.

    Workday: Pioneered scalable, mobile-first learning solutions supporting global product teams.


Certified & Trusted
Jen holds certifications in Facilitating Virtual Training (ATD) and the 5 Moments of Need Designer Certificate, blending instructional design, data-driven insights, and people-first principles to create onboarding that sticks.

Onboarding sets the tone for everything that follows — culture, retention, and results.

Jennifer Penezic

Don’t Let Broken Onboarding Cost You Another Hire

Every month you delay, you risk losing great people, wasting budget, and frustrating your teams.
Fixing it doesn’t have to be complicated — and the first step is free.

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Start with Your Free Onboarding Health Check
Get clarity on what’s working, what’s broken, and where to focus for the fastest ROI.

Don’t Let Broken Onboarding Cost You Another Hire

Every month you delay, you risk losing great people, wasting budget, and frustrating your teams.
Fixing it doesn’t have to be complicated — and the first step is free.

Illustration

Start with Your Free Onboarding Health Check
Get clarity on what’s working, what’s broken, and where to focus for the fastest ROI.